Provider Bulletins
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Fair Hearing
As of March 1, 2017 The Fair Hearing Process has moved from being managed by DCF to now being managed by AHCA.  The letters from eQHealth will be updated with the new information by the first of April until that time please be notified that the contact information for Fair Hearing is as follows:

You may ask for a fair hearing by contacting AHCA by telephone at (877)-254-1055, by fax at (239)-338-2642, in writing at, Agency for Health Care Administration Medicaid Hearing Unit P.O Box 60127 Ft.Myers, FL 33906 or by email at MedicaidHearingUnit@ahca.myflorida.com

Hospital UR Plans
The review process for 2017 UR PLANS has begun.  We will review your submission, suggest any recommendations if needed and respond back with the results.  If recommendations are made you will be afforded the opportunity to make any changes or corrections and resend the UR PLAN back in for review.  Please note that the deadline for your submissions are May 31st 2017Any submissions received after the deadline will not be reviewed.  If you have any additional questions please contact urplans@eqhs.org

PACWAIVER FAXED REQUESTS
Please note that as of April 10th, 2017, eQHealth Solutions will no longer be accepting faxed or emailed requests for PACWAIVER requests. These reviews will need to be entered in by your organization online via eQSuite.  

INPATIENT & IMAGING FAXED REQUESTS
Please note that on August 1st, 2016, eQHealth Solutions will no longer be accepting faxed in inpatient or advanced diagnostic imaging requests. These reviews will need to be entered in by your organization or the respective provider via eQSuite online. 

MULTISPECIALTY FAXED REQUESTS
Please note that as of October 15, 2016, eQHealth Solutions will no longer be accepting faxed in multispecialty requests. These reviews will need to be entered in by your organization or the respective provider via eQSuite online.  

If you would like assistance regarding entering in review requests via eQsuite, please refer to our online User Guide for assistance.  If you have questions, please contact Provider Outreach at PR@EQHS.ORG.



    
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