eQHealth Solutions Customer Service:

Monday - Friday (except Florida state recognized holidays)
8:00am - 5:00pm (ET)
855-444-3747 (toll free phone)
855-440-3747 (toll free fax)

How To Enroll As A Provider To Submit Reviews Online Using eQSuite

1) Find and download the appropriate Contact Form below for your service type.

2) Fill out the contact form, making sure that it is legible and knowing that the system administrator will receive an email with the initial username and password once the Contact Form has been processed.You may fax, email or mail this form in. FAX 855- 440-3747 EMAIL: pr@eqhs.org

 3) After receiving the email with the username and password, the system administrator will then have access to login and to submit requests online. The system administrator can then assign additional usernames and passwords to those under that provider Medicaid number assigned. For more information regarding the System Administrator, please see the link below.

4) If you need further assistance with the process, please call customer service at 855-444-3747 or EMAIL: pr@eqhs.org

Please  note that if you are submitting Ultrasounds, Biophysicals, CDC+ reviews, Care Coordination requests or, Multispecialty requests, these are not currently submitted online and instead should either be faxed or mailed in. Authorization forms are under Forms and Downloads under each appropriate tab at the top. Thank you.

Dental Contact Form.pdf           
Diagnostic Imaging Contact Form.pdf          

DME Contact Form.pdf    

Home Health Contact Form.pdf        

Inpatient Contact Form.pdf          

Physician Contact Form.pdf

Personal Care Services Contact Form.pdf       

Statewide Inpatient Psychiatric Services (SIPP) Contact Form.pdf

Therapy Provider Contact Form.pdf    

System Administrator Guide.pdf























eQSuite Login

eQSuite is our proprietary web-based, HIPAA compliant prior authorization system which offers providers 24/7 accessibility to the information they need.

eQSuite features include:

  • Paperless workflow
  • Secure transmission protocols - encryption of all data transfers
  • System access control for changing authorized users
  • Rules-driven functionality and system edits
  • Generate review determination notifications
  • Provider access to real time reports
  • Help-line module for submission of inquiries and complaints 

eQHealth Staff Login Only



eQHealth Solutions - Florida Division

The Agency for Health Care Administration (Agency)  entered into a contract with eQHealth Solutions, Inc.  for utilization management, including prior authorization of the following Medicaid services: 

    Inpatient Medical and Surgical Services
    Home Health Services 
    Prescribed Pediatric Extended Care (PPEC) Services
    Therapy Services 
    Durable Medical Equipment (DME)
    Dental Services
    Multi-Specialty Services

 eQHealth Solutions, Inc. is a non-profit health care quality improvement, utilization management and health information technology organization, providing a wide range of efficient and effective solutions to our clients.  Services include: prior authorization and  utilization review, care coordination, quality improvement activities, medical record review, health and wellness, and quality review services for home and community based waiver programs. eQHealth Solutions is a market leader in assisting health care providers to adopt  information technology services to improve the quality of care offered to their patients.

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