eQHealth Solutions Customer Service:

Monday - Friday (except Florida state recognized holidays)
8:00am - 5:00pm (ET)
855-444-3747 (toll free phone)
855-440-3747 (toll free fax)


Optimizing Use of eQSuite Web System

To get the best use of eQSuite™ and its features, here are some helpful reminders:

  • Remember to click Save/Continue on the bottom of each review tab (this stores the data that you entered on that tab)

  • Have your IT staff update your Web browser. We no longer support Internet Explorer 7.0, it is outdated. Internet Explorer 8.0 or higher is recommended to use eQSuite.

  • Create a shortcut on your computer http://fl.eqhs.org for easy access to our Website.  From our Website homepage click on the button “eQSuite” on right side of page.

  • eQSuite is an Internet-based Application.  If you are experiencing issues with any date fields or calendar functions, please fix your browser history settings. 



eQSuite Login

eQSuite is our proprietary web-based, HIPAA compliant prior authorization system which offers providers 24/7 accessibility to the information they need.

eQSuite features include:

  • Paperless workflow
  • Secure transmission protocols - encryption of all data transfers
  • System access control for changing authorized users
  • Rules-driven functionality and system edits
  • Generate review determination notifications
  • Provider access to real time reports
  • Help-line module for submission of inquiries and complaints 

Internal Users Login

eQHealth Solutions - Florida Division

The Agency for Health Care Administration (Agency)  entered into a contract with eQHealth Solutions, Inc.  for utilization management, including prior authorization of the following Medicaid services: 

    Inpatient Medical and Surgical Services
    Home Health Services 
    Prescribed Pediatric Extended Care (PPEC) Services
    Therapy Services 
    Durable Medical Equipment (DME)
    Dental Services
    Multi-Specialty Services

 eQHealth Solutions, Inc. is a non-profit health care quality improvement, utilization management and health information technology organization, providing a wide range of efficient and effective solutions to our clients.  Services include: prior authorization and  utilization review, care coordination, quality improvement activities, medical record review, health and wellness, and quality review services for home and community based waiver programs. eQHealth Solutions is a market leader in assisting health care providers to adopt  information technology services to improve the quality of care offered to their patients.

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